These are just a few of the Frequently Asked Questions we hear. If you have any other specific questions don't hesitate to contact one of our stores and someone will be happy to help you find the answers.

If I rent something when is it due?
Refer to the contract you sign for return date and time. Typically equipment is due back the following Day, Week, or Month from the start of your rental.

I rented something and it broke down. What do I do now?
During business hours call our office to speak to a mechanic. After hours call our office and leave a message so we can document break down time.

I rented something and it broke down over the weekend. What do I do now?
We do not offer a Weekend Repair Service. For weekend breakdowns refer to your rental contract for our Weekend Assistance Number for Verbal Assistance.

Is there a cleaning charge if I return something dirty?
Equipment needs to be returned as clean as you received it. Additional charges may apply to dirty equipment.

What if I return something late?
Every situation is different. The best solution for both parties is communication. If you are planning on being late, call us or leave a message.

Do I have to return the Equipment full of fuel?
Equipment is rented to you full of fuel. It must be returned to us full, or fuel charges may apply.

What does Damage Waiver Cover?
Damage Waiver covers accidental damage. It does not cover misuse of our equipment.